66b2 Privacy Policy

1. Introduction

66b2 operates as Bangladesh's trusted online casino and sports betting platform, providing cricket betting, live casino, slots, fishing games, and more to players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond. This Privacy Policy explains what personal data 66b2 collects from you, how it is used, who it may be shared with, and the rights you have over your own information.

By registering an account on 66b2 or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not consent, please do not register or use the platform.

2. Information We Collect

66b2 collects personal data only to the extent necessary to provide you with a safe, reliable, and personalised gaming experience. The categories of information we may collect include:

• Registration data: full name, date of birth, mobile phone number, email address (if provided), and the preferred language and currency settings you select at sign-up.
• Identity verification documents: where KYC checks are required, copies of a national identity card, passport, or other government-issued photo ID, and proof of ownership of the payment method used.
• Financial transaction data: deposit amounts, withdrawal requests, payment method identifiers (e.g. bKash wallet number, Nagad account reference), and transaction timestamps.
• Gaming activity data: bet history, game session logs, wagering records, bonus usage, and account balance history. This data is used for account management, dispute resolution, and responsible gaming monitoring.
• Device and technical data: IP address, device type, operating system, browser type, session duration, and pages visited within the 66b2 platform. This data is collected automatically and is used for security, fraud prevention, and service improvement.
• Communications data: records of any messages, support tickets, complaints, or other correspondence you submit to 66b2 through the platform's support channels.

3. How We Use Your Information

66b2 uses the personal data we collect for the following specific purposes. We do not use your data for any purpose that goes beyond what is described here without seeking your explicit consent:

• Account creation and management: to register your account, verify your identity, maintain your account balance, process deposits and withdrawals, and communicate account-related updates to you.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent activity, money laundering, identity theft, underage gambling, and any other prohibited conduct outlined in the Terms and Conditions.
• Customer support: to respond to your queries, complaints, and support requests, and to resolve disputes relating to your account or gaming activity.
• Responsible gaming compliance: to monitor gaming behaviour for signs of problem gambling, enforce self-exclusion and deposit limit requests, and fulfil our obligations under responsible gaming best practices.

4. Legal Basis for Processing

66b2 processes your personal data on the following legal grounds:

• Contractual necessity: processing is required to fulfil the contract between you and 66b2, including account registration, transaction processing, and delivery of gaming services.
• Legitimate interests: 66b2 has a legitimate interest in preventing fraud, maintaining platform security, improving our services, and ensuring regulatory compliance. These interests are balanced against your privacy rights.
• Consent: for optional data uses such as promotional communications and personalised game recommendations, we rely on your explicit consent, which you may withdraw at any time.
• Legal obligation: certain processing is required by applicable law, including anti-money-laundering obligations, age verification requirements, and responses to lawful requests from competent authorities.

5. Data Sharing and Disclosure

66b2 does not sell, rent, or trade your personal data to any third party. We may share your data only in the following limited and specific circumstances:

• Payment processors: 66b2 shares the minimum necessary transaction data with payment service providers including bKash, Nagad, Rocket, Upay, Visa, and Mastercard to process deposits and withdrawals. These providers are contractually bound to protect your data.
• Game providers: game studios such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi may receive session identifiers necessary to authenticate your game access. They do not receive your full personal profile.
• Legal and regulatory authorities: 66b2 may be required by law to disclose certain data to competent authorities, including law enforcement agencies or financial regulators, in response to a lawful request or court order.
• Service and technology providers: trusted third-party vendors who assist 66b2 in delivering the platform — such as hosting providers, analytics tools, and customer support software — may process data on our behalf under strict data processing agreements.

6. Data Retention

66b2 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. The following retention periods apply:

• Active account data is retained for the full duration of your account's active status on the 66b2 platform.
• Financial transaction records are retained for a minimum of 5 years following the date of each transaction, in accordance with standard financial record-keeping obligations.
• KYC identity documents are retained for the period required by applicable anti-money-laundering regulations, typically 5 years from the date of verification or account closure, whichever is later.
• Following account closure, 66b2 will delete or anonymise personal data that is no longer required for legal or compliance purposes within a reasonable timeframe.
• Support communications and dispute records may be retained for up to 3 years from the date of resolution to handle any reopened cases or related claims.

7. Cookies and Tracking Technologies

66b2 uses cookies and similar tracking technologies to operate the platform, improve user experience, and analyse how the site is used. The following categories of cookies may be set when you visit the 66b2 platform:

• Strictly necessary cookies: required for the platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. You cannot opt out of these without disabling the platform entirely.
• Analytics cookies: used to understand aggregate usage patterns, identify popular game categories, and measure performance of the platform. Data collected by analytics tools is anonymised before analysis.
• Preference cookies: used to remember your language preference, layout settings, and other personalisation choices so you do not need to re-select them on each visit.
• 66b2 does not use third-party advertising cookies or behavioural tracking cookies that build a profile of your browsing activity across other websites.
• You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the 66b2 platform.

8. Data Security

66b2 takes the security of your personal data seriously and has implemented appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:

• SSL/TLS encryption on all data transmissions between your device and 66b2 servers, ensuring that your credentials and financial data cannot be intercepted in transit.
• Access controls: personal data is accessible only to authorised 66b2 personnel who require it for their specific job function. All staff with data access are subject to confidentiality obligations.
• Incident response: in the event of a data security incident that affects your personal data, 66b2 will notify affected users as soon as reasonably practicable and take immediate steps to contain and remediate the incident.

9. Your Rights Over Your Personal Data

You have a number of rights in relation to the personal data that 66b2 holds about you. To exercise any of these rights, contact our support team at the email address listed at the end of this policy. We will acknowledge your request within 48 hours and aim to resolve it within 14 calendar days:

• Right of access: you may request a copy of all personal data that 66b2 holds about you, including what data we have, how it is used, and with whom it has been shared.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
• Right to erasure: in certain circumstances, you may request that 66b2 delete your personal data. This right is subject to legal retention obligations — for example, financial transaction records cannot be deleted before the mandatory retention period expires.
• Right to restriction: you may ask 66b2 to restrict the processing of your personal data in certain circumstances, for example while a dispute or correction request is being investigated.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

66b2 will not charge a fee for handling data rights requests submitted in good faith. We reserve the right to decline requests that are manifestly unfounded, repetitive, or excessive, and will explain our reasoning in writing if we do so.

10. Children and Minors

The 66b2 platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an underage individual, we will take immediate steps to delete that data and close the associated account without notice.

If you are a parent or guardian and believe that a minor has registered on the 66b2 platform using false age information, please contact our support team immediately with the relevant account details so we can investigate and take appropriate action.

11. Changes to This Privacy Policy

66b2 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will update the effective date at the top of this page.

• Registered users will be notified of material changes via a notice displayed upon their next login. Continued use of the platform following any update constitutes your acceptance of the revised Privacy Policy.
• Previous versions of this Privacy Policy are available upon request from our support team for reference purposes.
• We encourage you to review this Privacy Policy periodically so you remain informed about how 66b2 protects your personal data.

12. Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how 66b2 handles your personal data, please contact our support team. We are available 24/7 on Bangladesh Standard Time (UTC+6).

Our contact email is displayed below as plain text only and is not a clickable link:

13. Governing Law

This Privacy Policy is governed by applicable law. Any disputes arising from or related to this Privacy Policy that cannot be resolved through direct communication with 66b2 support will be subject to the dispute resolution process outlined in the 66b2 Terms and Conditions.

[email protected]